Refund & Cancellation Policy
Last updated: 1 October 2026
This page summarizes what our Terms of Service (section 4) already say. If anything here differs from the Terms, the Terms apply.
Refunds
All fees are non-refundable except where a refund is required by applicable law.
Renewals
Paid plans renew automatically and, by subscribing, you authorize recurring charges until you cancel. To avoid the next charge, cancel before your renewal date.
How to cancel
You can cancel at any time. Signed in, open Billing in your account and use the billing portal (payments are handled by Stripe), or contact us and we will help.
Access after cancelling
Your access continues until the end of the period you have already paid for.
Trials and credits
Trials and usage credits come with the details, limits and expiry shown at sign-up or in your account. Because fees are non-refundable, unused credits are not refunded unless the law requires it.
Contact
Questions about a charge or a cancellation? Contact us or email support@intraagents.ai.